jilievo app Privacy Policy

When you register and use jilievo app, we collect the personal information you provide directly — including your name, date of birth, email address, and payment details needed to process PHP transactions. We also collect technical data automatically, such as your device type, browser, IP address, and activity logs generated during your sessions on the platform. This information is necessary to verify your identity, process deposits, and ensure the platform operates securely for all Filipino players. We do not collect more data than is reasonably required to deliver and improve our services. All data collection is carried out in accordance with applicable Philippine data protection standards.

The personal information we collect is used to operate and maintain your account, process deposits and transactions in Philippine pesos, verify your eligibility to use the platform, and provide customer support when you need it. We may also use your data to detect and prevent fraud, comply with legal obligations, and improve the overall experience on jilievo app. We do not sell your personal information to third parties, and we do not use your data for targeted advertising purposes. Where we share data with trusted service providers — such as payment processors — those parties are contractually required to handle your information securely and only for the purposes we specify. You can review the Terms and Conditions for further context on how your account data relates to platform rules.

jilievo app uses reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to log out after each session, especially on shared or public devices. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or legitimate business purposes. When data is no longer needed, it is securely deleted or anonymised in line with our internal data management procedures. If you believe your account security has been compromised, please refer to the FAQ page for guidance on what steps to take.

As a Filipino player on jilievo app, you have the right to request access to the personal information we hold about you, to ask for corrections if any details are inaccurate, and to request deletion of your data where permitted by applicable law. You may also object to certain types of processing or ask us to restrict how we use your information in specific circumstances. To exercise any of these rights, you can reach our support team using the contact details provided on the FAQ page. We will respond to all valid data requests within a reasonable timeframe and in accordance with our obligations under Philippine data protection law. Please note that some requests may be subject to identity verification before we can act on them.

This Privacy Policy may be updated from time to time to reflect changes in how jilievo app operates, changes in applicable Philippine regulations, or improvements to our data practices. When we make material changes, the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any update is posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If you have questions about any aspect of this policy, the FAQ page is available to help, and our support team can assist with more specific enquiries.